Companies are challenged to survive in a changing environment today where only those who manage to overcome the challenges that arise day to day manage to stay on the market. The Oasis Ltda., Business Group is a micro of Meta who wants to improve their administrative processes and their market position, the company structurally organizing and standardizing their production processes. The project was carried out with the aim of proposing an administrative and organizational structure for the company processes Oasis Grupo Empresarial Ltda., For the purpose of establishing an organizational model in line with the business strategy that has been developing its business in a few years creation.
This proposal was developed by designing an organizational structure by processes according to the nature of business, the development of a manual of functions in order to have clarity in the description and functions of the job, and design manuals procedures to standardize and improve their production processes.
Adriani, C. (2003). Un nuevo sistema de gestión para lograr Pymes de clase mundial. Bogotá: Editorial Norma.
Departamento Administrativo de la Función Pública (2011). Guía para la elaboración de manuales de procedimientos. Bogotá: Imprenta Nacional.
Fernández López, A. (2005). Análisis y descripción de puestos de trabajo. Bogotá: Gestiopólis.
Martínez, R. (1994). Manual de procedimientos: elaboración implementación mejoramiento continuo. Bogotá: Corporación Colombiana de Organizaciones y Métodos.
Pérez, M. (1999). Dirección de personal, organización y técnicas. Barcelona: Evade.
Said, M., & Valerio, S. (2012). Organización funcional & organización por procesos. Blog.
Serna, H. (1994). Gerencia Estratégica, Planeación y Gestión. Bogotá: 3R Editores.
