Serve and serve the customer - By Dagoberto Torres Flórez

Published 2015-01-26
content - research articles

Abstract

In recent years organizations have sought ways to integrate customers with organizations, this has been reflected in customer service offices, systems of requests, complaints and claims, suggestion boxes, contact forms on corporate websites , email addresses, electronic rating systems in the position, these strategies seek to know what has happened or happens with the client during his link with the organization.

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